Frequently Asked Questions
Find quick answers to common questions about our tools and services
Uploading is simple. You can:
-
Drag and drop files right onto our page.
-
Click “Browse” to select from your device.
-
Pull files directly from Google Drive or Dropbox.
We support a wide variety of file formats—from PDFs and Word docs to images—so you can get started without worrying about compatibility. (Tip: Cloud uploads are great if you’re working on the go.)
Any modern device with a stable internet connection works. For the smoothest experience, we recommend the latest version of:
-
Google Chrome
-
Mozilla Firefox
-
Safari
-
Microsoft Edge
If something feels slow or glitchy, try Incognito/Private mode. Sometimes browser extensions can interfere, so disabling them temporarily can help.
Several things can affect speed:
-
Large file sizes
-
Slow internet connection
-
High server traffic
To save time, consider splitting huge files into smaller ones, and make sure your connection is stable.
Yes—security is a top priority. Every file is sent over HTTPS/SSL encryption and processed under strict end-to-end data protection standards.
We also comply with international privacy frameworks like the GDPR, so your content stays confidential.
No. We automatically delete all uploaded files within 2 hours of processing. You can also manually delete them right after download.
Your data is never accessed, analyzed, or shared—period.
Yes. We use enterprise-grade security protocols and follow global data protection laws. Whether it’s a personal file or a confidential corporate report, we handle it with the same level of care and encryption.
No questions found matching your search. Try different keywords or contact support.
Still need help?
Can't find what you're looking for? Our support team is ready to assist you.
Contact Support